All sales are final and we do not accept returns, exchanges, or cancellations. Each piece is described as accurately as possible, with detailed photos provided, though we are not gemologists and rely on the information available to us. We encourage customers to ask questions or request additional details before purchasing to ensure confidence in their order. In the rare event that an item arrives damaged or incorrect, please contact us within 48 hours of delivery; shipping damage claims must be filed directly with USPS, and we will gladly provide any documentation needed to assist.
